Privacy Policy

This policy explains how Next Level Embroidery & Apparel (“we”, “us”) handles information you share through this website.

Information we collect

When you submit our inquiry form, call us or message us on WhatsApp, we receive the details you choose to provide — such as your name, phone number, email address, project details and any artwork files.

How we use it

We use this information only to respond to your inquiry, prepare quotes, fulfill orders and provide customer service. We do not sell your personal information.

Third-party services

This site loads fonts from Google Fonts and an embedded Google Map, and links to WhatsApp, Facebook and X. These services may process technical data (such as your IP address) under their own privacy policies.

Cookies & local storage

We use your browser’s local storage only to remember interface preferences, such as when a notice was last dismissed. No advertising cookies are set by this site.

Data retention & security

We keep inquiry details only as long as needed to serve you and meet legal obligations, and we take reasonable measures to protect them.

Contact

Questions about this policy? Call (440) 736-7468 or visit us at 9236 Broadview Road, Broadview Heights, OH 44147.